Frequently Asked Questions

General FAQs, Matterport 3D, Google Street View, NVR360 Tours

Frequently Asked Questions

Matterport 3D
Google Street View
NVR360 Tours

General - FAQ​

With our extensive experience and specialized team, we are able to translate physicals locations into Virtual Tours, proudly creating the most unique tours with user-friendly interactive content for our clients. As a Google Street View Trusted Team and Matterport 3D Service Partners, NVR360 strives to enhance virtual experiences with state-of-art hardware and software. We are fully committed to constantly improving and staying ahead of newest technology yielding the best results.

For properties over 10,000 square feet, the capture process can take longer. If necessary we can schedule early in the morning or late in the evening to ensure uninterrupted data capturing and best results.

We offer 3 different types of Virtual Tours, depending on your needs. These include Google Street View Tours, Matterport 3D Virtual Tours and NVR360 Tours. All of these virtual tours are custom projects that are quoted individually based on the scope and complexity of the work. 

Prices may vary, depending on the size of your business, the amount of floors you have and the amount of time we will need to allocate to your Virtual Tour. Our experience and pricing methods allow us to quote accurately with basic information. 

Simply fill out the contact form, and we will follow up right away with a no-hassle quote or give as a call at 940-247-0228.

When scheduling your tour we strongly recommend picking a time when there are no customers in the establishment. We work around your business hours, not interfering with your daily operations.

Our projects are completed and delivered anywhere between 48 hours to 1 week, depending on the complexity of the work. 

Matterport 3D tours include features like the 3D Walkthrough, Media Tags, Measurement Tools, and a Dollhouse view. These features can be best utilized depending on custom client needs, from highlighting certain areas of a space to adding videos/links within the 3D tour, etc. Premium packages include features such as the Self-Guided tour, leading the visitor throughout the Virtual Tour.

The Virtual Tour production experience with NVR360 begins before we arrive on-site as we work with each client to prepare for success.  We provide you with a simple checklist before we capture the tour. Typically we complete our 3D scanning and our 360 panorama shoot within a few hours. We work around your business hours, not interfering with your daily operations. 

For properties over 10,000 square feet, the capture process can take longer. If necessary we can schedule early in the morning or late in the evening to ensure uninterrupted data capturing and best results.

The Virtual Tour is built around the experience that your customers would have if they were to visit in-person. Regardless if it is a Google Steet View Tour, Matterport 3D or NVR360 Tour, we recommend focusing on capturing the most commonly visited areas, visible to the public eye. However, we can incorporate other areas of the business as well, depending on your needs and goals.

NVR360 captures and creates the best 360 & 3D virtual tours utilizing  HDR technology that allows us to photograph and scan in various lighting environments.

One of the very important factors to consider is the timeframe of when your facility looks it’s best!

Preparing for your Virtual Tour photo shoot - FAQs

Preparing for your Virtual Tour photo shoot - FAQs

The Virtual Tour production experience with NVR360 begins before we arrive on-site as we work with each client to prepare for success.  We provide you with a simple checklist before we capture the tour. Typically we complete our 3D scanning and our 360 panorama shoot within a few hours. We work around your business hours, not interfering with your daily operations. 

For properties over 10,000 square feet, the capture process can take longer. If necessary we can schedule early in the morning or late in the evening to ensure uninterrupted data capturing and best results.

The Virtual Tour is built around the experience that your customers would have if they were to visit in-person. Regardless if it is a Google Steet View Tour, Matterport 3D or NVR360 Tour, we recommend focusing on capturing the most commonly visited areas, visible to the public eye. However, we can incorporate other areas of the business as well, depending on your needs and goals.

NVR360 captures and creates the best 360 & 3D virtual tours utilizing  HDR technology that allows us to photograph and scan in various lighting environments.

One of the very important factors to consider is the timeframe of when your facility looks it’s best!

Google Street View 360° Virtual Tour - FAQs

Google Street View (GSV) Tour is a premium-quality, 360º virtual tour of your business powered by Google Street View technology. It’s a simple, fast and affordable way to increase your Google rankings and get noticed.

Giving visitors an opportunity too see your business before stepping into your business will increase engagement & exposure. Google Street View can help boost your SEO, increase website traffic and bring in more customers. The tour can appear on various platforms: Google Search results, Google Business Profile, Google Maps.

Yes! Your Google Street View Tour can also be embedded into your website and shared on your social media.

No, since we are a “Google Trusted Photographer” we have access to publish Google Street View 360° content for business owners.  
 

No! Google Tours published to your Google Business Page will be active free of charge. Google occasionally changes how this content is presented, so the location of the links may be subject to change.

We capture spaces at about 1,500 SQFT per hour using a tested and proven process that provides consistent navigation and a quality product. Hence, we may take a little bit longer on site than others, in order to ensure a superior product.

No. Matterport 3D virtual tours are captured within the closed Matterport system and do not allow for any retouching beyond blurring.

We can make it work! Matterport 3D Virtual Tours must connect and integrate into one 3D model.

If the space is on different levels that do not connect, we can create an additional Matterport 3D and connect the two with deep-links.

Yes! Our experienced photographers capture additional transition areas to allow the Matterport technology to build the 3D model but we can remove them prior to publishing.

Yes, Matterport 3D Virtual Tours require a yearly hosting fee to maintain the content on Matterport Platform.

Matterport 3D Virtual Tour - FAQs

Matterport 3D Virtual Tour - FAQs

We capture spaces at about 1,500 SQFT per hour using a tested and proven process that provides consistent navigation and a quality product. Hence, we may take a little bit longer on site than others, in order to ensure a superior product.

No. Matterport 3D virtual tours are captured within the closed Matterport system and do not allow for any retouching beyond blurring.

We can make it work! Matterport 3D Virtual Tours must connect and integrate into one 3D model.

If the space is on different levels that do not connect, we can create an additional Matterport 3D and connect the two with deep-links.

Yes! Our experienced photographers capture additional transition areas to allow the Matterport technology to build the 3D model but we can remove them prior to publishing.

Yes, Matterport 3D Virtual Tours require a yearly hosting fee to maintain the content on Matterport Platform.

NVR360 Virtual Tour - FAQs

Our most customizable user-friendly Virtual Tour, captured and designed by specialized equipment with proprietary technology.

Yes, we do photoshop editing & retouching in NVR360 tours.​ Our post-production team will bring out the best in your space.

In these situations, NVR360 Tours are the best virtual tour solution! We are able to connect different spaces or even multiple tours within a one, single “master tour”; custom made with a branded menu.

Yes, NVR360 Tours require additional annual hosting fees, depending on the size and the complexity of the project. 

For businesses, the best way to utilize any Virtual Tour is to put it (embed) onto your website, share it on your social media, incorporate it in your marketing campaign and even link it to a QR code (on any of your print collateral).

Matterport 3D & NVR360 Virtual Tours can be placed into marketing platforms, such as Apartments.com or your local MLS.

For any additional help, contact our support at info@nvr360.com.

Please contact our customer support directly at info@nvr360.com.
NVR360 photographers are trained to identify any personal content that may show in the Virtual Tours and will assist in pointing it out to the onsite contact. We do our best to reduce showing personal photos, patient forms, or any other sensitive data prior to the capture process. However, if we do miss something, those can be blurred in post-production prior to publishing the tour.
 

Support - FAQs

Support - FAQs

For businesses, the best way to utilize any Virtual Tour is to put it (embed) onto your website, share it on your social media, incorporate it in your marketing campaign and even link it to a QR code (on any of your print collateral).

Matterport 3D & NVR360 Virtual Tours can be placed into marketing platforms, such as Apartments.com or your local MLS.

For any additional help, contact our support at info@nvr360.com.

Please contact our customer support directly at info@nvr360.com.
 
NVR360 photographers are trained to identify any personal content that may show in the Virtual Tours and will assist in pointing it out to the onsite contact. We do our best to reduce showing personal photos, patient forms, or any other sensitive data prior to the capture process. However, if we do miss something, those can be blurred in post-production prior to publishing the tour.
 

How it Works

From Booking to Delivery

01.

Book an appointment

Use our online contact form and we will answer any questions that you may have concerning your business or home that you would like captured. You can also give us a call at 940-247-0228.

We’ll arrange a time that best fits your schedule.

02.

On-site Capture

We capture spaces at about 1,500 square feet per hour using a tested and proven process that provides consistent navigation and a quality product. Hence, we may take a little bit longer on site than others, in order to ensure a superior product.

03.

Post Production

When the shoot is complete, our team post-produces and processes the collected data. This can take anywhere from 24-78 hours for Google Street View and Matterport 3D Virtual Tours. This timeframe varies for NVR360 Tours, depending on the size and the scope of the project.

04.

Receive Your Tour

You’ll receive a notification from us when your tour is ready along with a link that you can use to embed the tour in your website and share it to social media. 

We also provide an MLS-compliant version if you are a Realtor and would like to use your tour on the MLS.

05.

Follow up

We’ll follow-up with you to make sure that you were satisfied with your Virtual Tour. This is a great time to evaluate if the tour is being utilized to its full potential or if there are any additional questions you may have.

Additional Questions?

Virtual tours are a relatively new concept for many businesses.
We are here to guide you & answer any questions you may have.

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